Contact Us
We would love to hear from you, so please reach out and we’ll get back to you as soon as possible. Thank you for choosing to connect with us – we look forward to you getting in touch.
For a swift response, we recommend sending a message directly below, or reaching out by email or WhatsApp text. Please remember to check your spam folder for our reply if you contact us by email. If you call us you may be prompted to leave a message and we’ll get back to you. We strive to respond as quickly as possible, typically within 1 day, often sooner, during regular business hours.
Studio Address (𝓲)
9 Cleeve Wood Road, Downend, Bristol, BS16 2SF. We are open by appointment only.
Email (𝓲)
Phone / WhatsApp (Text) (𝓲)
Opening Hours (𝓲)
We are open Tuesday to Sunday (by appointment only) for a variety of services. You can book your appointment online instantly.
Messages via Social Media (𝓲)
Our social media channels don’t accept direct messages. Please contact us directly using another method.
Message Us
Simply fill out the form below and we’ll get back to you within 1 working day.
Directions to us: Google Maps, Waze, What3Words, Apple Maps
Frequently Asked Questions
Contacting Us & Booking
Questions about contacting us and how to make a booking.
How can I contact you?
We recommend sending us a message using the contact form above, or reaching out by e-mail or WhatsApp text whenever possible, for the fastest reply. Please also feel free to call us if you’d like to, but it may take us a little longer to get back to you (up to 1 working day).
How quickly will you get back to me?
We pride ourselves on prompt responses. You can expect to hear from us within 1 working day of submitting your message to us, often sooner, during business hours. Check your inbox (and spam folder) as we’ll reply via e-mail.
If you phone us and leave a message, we aim to call you back also within 1 working day, but it may take a little longer than sending us a message. All response times are during normal business hours (so we do not typically respond during weekends and bank holidays).
What are your opening hours?
We are open Tuesday to Sunday for a variety of appointments in our studio. Our studio is open by appointment only. We are not always on site due to the nature of our work, so to avoid any disappointment please have a confirmed appointment before visiting us.
Can I call in to your studio and speak to someone?
We’d love to help with your enquiry. Just a quick heads-up – our studio is open by appointment only, and because of the nature of our work we’re not always on site. To avoid any inconvenience, please make sure you’ve arranged an appointment before visiting us. If you’d like to pop in to our studio in person to have a chat, you can book a no-obligation general enquiry appointment to speak to a member of staff in person. Or if you’d prefer, contact us using the details above, and we’ll take it from there.
How can I get a quote?
All of our pricing is online for all our services, to remove the need for quotes. Check our wedding photography, portrait photography, event photography, corporate photography and headshot photography for full pricing. If you have a specific enquiry or would like a bespoke quote, by all means contact us with details of your requirements.
How do I book you for wedding photography?
Please contact us with your exact wedding date and venue(s) and we’ll check our diary. Hopefully, we’re available and we’ll then provide information on how to access our online portal for wedding bookings.
You cannot book your wedding photography via our publicly available online booking system, so please contact us to start the process. More information.
How do I book you for studio / portrait photography?
You can instantly book your appointment for a variety of studio-based appointments online. Visit book an appointment to get started.
How do I book you for headshot photography?
All bookings for our headshot photography are handled directly here on our website. Visit book an appointment to get started.
How do I book you for events / corporate work?
Please contact us with your event date and your requirements. We’ll check the diary for availability and get back to you as quickly as possible.
Do you undertake other types of photography work?
Our main areas of photography work that we undertake are: wedding photography, portrait studio photography, event photography, corporate photography and headshot photography. That being said, if you have an enquiry about photography outside these areas please let us know and we’ll do our best to help.
I sent you a message via social media but haven’t received a reply?
Our social media channels do not accept messages directly because they can be unreliable at notifying us, and you, of replies. We would kindly ask you to send us a message directly via our website or get in touch by email, text or telephone using the details found above.
I haven’t heard back from you?
Oh no! We will reply to all enquiries as quickly as possible, typically within 1 working day, often sooner. We respond to all enquiries during business hours. This does not include weekends and bank holidays.
If you are waiting for an email from us, please check your spam folder as sometimes our messages end up there. If we have called you and we’ve not been able to reach you, we will leave a voicemail, whenever possible. If you have waited more than 48 hours and not had a reply please get back in touch, your enquiry may not have been received properly, or our reply may not have arrived as intended.
What’s your emergency contact information?
If you need to contact us on the day of your event please send a WhatsApp text message to 0117 9564054. Sending a WhatsApp text to our landline number will come through to us directly and we will respond as quickly as possible. You can also send us an email or telephone us on 0117 9564054 and leave a message, but we recommend WhatsApp Text for ‘on the day’ emergency contact.
My question isn’t here?
Please use the contact information at the top of this page to get in touch with your question. We’d love to hear from you. We’d be happy to answer any questions you might have.