Studio Photography Terms & Conditions

General Information: 

Please arrive at our studio in Downend approximately 5-10 minutes before your photo-shoot is scheduled to begin. This is so we can complete the booking process and get things situated. Once your appointment is booked into our system it will be confirmed in our diary and we will provide you with confirmation. Your mobile phone number provided will be used as a reminder for your appointment(s) with us. Our address is 9 Cleeve Wood Road, Downend, Bristol, BS16 2SF. There’s free 2 hour parking right outside our studio although sometimes it can take a few minutes to find a space, please allow time for this. Your photo-shoot will begin at the scheduled appointment time and will conclude up to one hour after the appointment begins. We have a changing room on site if anyone being photographed wishes to bring changes of outfit. There is also a private bathroom available. The photo-shoot will last up to an hour. Typically we find things will naturally conclude before the full hour but we’re happy to take as many photographs as you’d like during your session. Your photoshoot session will include poses both sitting and standing, please let us know of any mobility issues or conditions so we can accommodate any needs. We can provide disabled access upon request.

You may wish to think about co-ordinating outfits etc. This is entirely optional and up to you, we want everyone attending to be comfortable. We can provide a make-up artist at an additional expense, by prior arrangement. Shoes are not permitted on our white backdrop, socks or bare feet are welcome. You will be given the option to provide any requests or requirements at the time of your shoot. If you have any special requirements we would appreciate being notified of these ahead of time, so we can make sure we can accommodate them. 


Studio Photography Terms & Conditions:

By booking your studio photography photo-shoot with us you agree to the following terms.

■ Your photo-shoot will last up to one hour. The total time of your photo-shoot may be less than one hour total.

■ Please arrive 5-10 minutes prior to the start of your photo-shoot. Your one hour allocated photo-shoot will begin at the scheduled time and will end by the time one hour has passed from your appointments scheduled start time. Late arrivals will be entitled to use any remaining time left from the scheduled start of their appointment, however we are not bound to honour the full hour timeframe once the appointment begins.

■ Please notify us ahead of time if you are unable to attend your photo-shoot, we can then reschedule it. We ask for at least 24 hours notification, which we will confirm with a response.

■ If contacting us regarding a cancellation we would request you e-mail us (so we have confirmation in writing). 

■ A standard photo-shoot includes photographing up to six people. Larger groups fall into different price points. Please visit our website for current pricing. 1 person counts as either 1 adult, 1 child or 1 pet.

■ Payment for the photo-shoot is due in full at the end of the photo-shoot. If paying by gift voucher please bring this with you to the photo-shoot. Payment at a later date (by invoice or similar) is not available. We accept all major credit/debit cards.

■ Those under the age of 16 must be accompanied by a parent or guardian during their photo-shoot.

■ No other photography (or recording of any kind) is permitted during the photo-shoot or during your viewing (if applicable).

■ No shoes are permitted on our white “cove” backdrop. Socks or bare feet are permitted.

■ Upon arrival you will need to complete a booking form via an iPad. We can offer assistance for this if needed. You will be required to provide your full name, address, telephone number and e-mail address so that we can complete your booking. If you are unable to provide this information we may not be able to process your booking.

■ Your final image(s) will be sent to you via e-mail, in a password protected web gallery. Therefore an e-mail address must be provided upon booking.

■ You are financially responsible for any damage caused to our property by any member of your booking party.

■ Behaviour or actions deemed inappropriate may cause your photoshoot to be terminated without refund.

■ Glasses or other reflective surfaces may produce some glare while being photographed. This will be minimised whenever possible however it may still be visible in the final images.

■ We give you full copyright permission for all of the images included with your photo-shoot and any additional images that are purchased. We retain the copyright to all of our work however we happily grant you permission for private use.

■ You may not use any of your images for commercial purposes. This includes (but is not limited to) selling or profiting from the images. Commercial use is subject to additional charges.

■ Your final image(s) will be provided digitally. A disc or USB option is available at an additional cost.

■ Depending on which pricing option you select at your photoshoot a viewing may not be necessary.

■ Your private viewing of images will take place at our studio at a later date following your shoot (this will be arranged with you at the photo-shoot). We do not offer online viewings. The viewing takes place in a no-pressure environment and you are welcome to spend as much or as little as you like. Viewings may take in-excess of one hour.

■ Your viewing will take place within a reasonable timeframe of approximately 4 weeks following your photo-shoot. Special arrangements can be made by contacting us. One viewing is included in the shoot price. Additional viewings are £30 per viewing.

■ If a viewing is cancelled or postponed it is the responsibility of the customer to rearrange a date and time with us. Please notify us of any cancellations by calling or e-mailing us. Missed appointments (without prior notification) will count towards the one viewing included in the price and any subsequent viewing will be charged at our standard rate of £30 per viewing.

■ It is the customers responsibility to make sure that any images chosen at the viewing are the correct images they wish to purchase. These images will be double checked with you at the end of the viewing and a screenshot of your chosen images will be taken. We also complete an order form and we will double check the final chosen image numbers with you. It is the clients responsibility to make sure they chose the correct images at the time of the viewing. We are not responsible for customers changing their minds or for any errors in choice after the viewing has ended.

■ We keep a copy of all of your final images on file indefinitely. We archive a copy of your final images and will attempt to keep them safe however we cannot guarantee their availability in the future. You can purchase additional images at a later date by booking a second viewing (£30). Archived images are not editable and are only available how they appeared when archived (for example black and white images will only be available in black and white).

■ Our pricing may periodically be updated. You will be charged at the current pricing structure (available on our website) for any products or services.

■ Digital images cannot be refunded. All sales of digital images are final. Once a digital image has been sent to a customer it cannot be refunded or changed. This does not affect your statutory rights.

■ You can purchase additional images as digital files. We offer print orders but these are only available to any image you purchase as a digital file first. Printed orders cannot be made for images that you are not purchasing.

■ Any special arrangements must be made and agreed upon by West 70 Photography in advance of your photo-shoot. Any special requirements must be disclosed before arriving for your photo-shoot.

■ If purchasing all of the final images upfront, we cannot guarantee how many images will be included. Typically with a photoshoot this will normally exceed fifty (50) images. We cannot guarantee how many images there will be due to a number of variables including the willingness / participation of members of the customers party. We will aim to provide as many images as possible. We cannot guarantee which images, if any, will be black or white / colour and this will be decided by the photographer / editor.

■ Any information shared with West 70 Photography (including your contact information) will be kept strictly confidential and not shared with any third parties.

■  Your images may be used by West 70 Photography for promotional use with the following conditions. As part of your booking we will ask for your permission to use images from your booking for promotional use. You have the right to decline this request. Declining promotional use will mean that West 70 Photography will not use any images from your event online or on any social media. Images may still be used for promotional purposes within our studio, but will not be used anywhere else. We are very careful and respectful of how and where any images are used. We would kindly request that images are allowed for promotional use whenever possible, as this helps our business grow. The client assigns and grants West 70 Photography and its representatives the irrevocable and unrestricted right to use and publish photographs of the client and their guests / event or in which the client may be included, for editorial, trade, advertising or any other purpose and in any manner and medium. The client hereby releases West 70 Photography and its representatives from all claims and liability relating to said photographs. It is agreed that West 70 Photography may display and use the photographs taken for, but are not limited to, advertising, display, website and internet promotion and any other use thought proper by West 70 Photography. We respect our customers right to privacy which means this can be opted out of as part of the booking (you will be asked about privacy options prior to your event, as standard).

■ Additional terms may be defined by West 70 Photography at any time.